Booking terms
The fine print, kept simple.
A plain-language summary of how booking with Golden Hour works. Your signed service agreement is the final word.
Inquiries and reservations
Sending a quote request is an inquiry, not a reservation. Your date is reserved only once you sign the service agreement and pay the deposit. We reply to every inquiry with a custom quote within 24 hours.
Deposit and balance
A 30% deposit (minimum $150) reserves your date and is non-refundable. The remaining balance is due at the start of your event, before setup begins.
Cancellation
If you cancel, the deposit is kept to cover the date we held for you, and no further balance is owed.
Date changes
You can move your event to a new date once, with at least 60 days' notice before the original date. Your deposit transfers to the new date, subject to availability.
Alcohol (dry hire)
You purchase and own all alcohol served at your event. Golden Hour provides bartending service, the portable bar, tools, mixers and garnishes as described in your package. We do not sell alcohol, run cash bars or sell drink tickets. Leftover alcohol, opened or unopened, stays with you.
Responsible service
Our bartenders check IDs, never serve anyone under 21 and may decline service to anyone who appears intoxicated. This protects you and your guests, and it is not negotiable.
Service time and extra hours
Packages include 4 hours of bar service. Additional time is $85 per bartender per hour and can be added in advance, or on the night if our staff schedule allows.
Travel
Travel is free within 30 miles of La Habra. Beyond 30 miles, travel is $1.50 per mile and is included in your quote.
Ice, cups and supplies
Unless you add our ice, cups and napkins package, you provide ice and cups. Your shopping list tells you how much to buy. Ice should be on site in coolers before we arrive.
The bar space
Please provide a flat area of about 8 by 10 feet for the bar. Outdoor bars need shade or cover; if bad weather is forecast, please arrange a covered backup spot. Let us know about stairs, long carries or venue load-in rules in advance.
Venue requirements
If your venue needs a Certificate of Insurance (COI), an approved-vendor form or other paperwork, tell us when you book so we can provide it in time.
Cleanup
We set up, serve and break down the bar, and bag all bar trash and recycling before we leave. Cleanup for the wider event is available with our staffing services.
Gratuity
Gratuity is not included. You may place a tip jar at the bar or add a hosted gratuity to your invoice.
Questions about any of this? Text (562) 475-2356 or email goldenhourbartendingco@gmail.com.